Comparison Review: Trafft vs Calendly – The Ultimate SaaS Battle

In the rapidly evolving world of online appointment scheduling, it’s crucial for businesses to choose the right software that caters to their unique needs. Among the many options available, two popular choices are Trafft and Calendly. Both platforms offer a robust set of features designed to streamline your scheduling process, but each comes with its own unique strengths, weaknesses, and pricing structures.

When comparing Trafft and Calendly side by side, a careful examination of their features, user-friendly interfaces, and customer reviews is needed to make an informed decision. This comparison will provide businesses with insights on which platform to choose, whether it be for automating meeting scheduling for an entire team or simplifying one’s personal calendar.

In the following sections, we will delve into the various aspects of these two platforms, comparing their ease of use, integrations, pricing, and overall customer satisfaction. This comprehensive review aims to aid businesses in finding which software would best align with their specific requirements, ultimately improving their overall efficiency and user experience.

Make your choice

About Trafft

Screenshot of trafft website

Trafft is a versatile scheduling software designed to empower small businesses and freelancers in better managing their appointments, meetings, and bookings. It provides an easy-to-use interface that streamlines the scheduling process for both business owners and clients.

One of Trafft’s main strengths is its robust set of integrations, allowing users to connect with various tools and platforms for smoother operations. Apart from its reliable scheduling capabilities, Trafft offers an array of customization options that enable users to tailor the platform according to their branding and specific needs.

A noteworthy feature of Trafft is its appointment scheduling functionality, which simplifies online booking for businesses and their customers. This helps facilitate client communication and ultimately leads to increased sales and time efficiency. Trafft caters to different industries, including health care, coaching, consulting, and more.

In addition to its core scheduling features, Trafft offers a powerful staff management system. Users can assign staff members to different tasks, monitor their schedules, and ensure optimal resource allocation. This helps businesses maximize their workforce while providing clients with a seamless booking experience.

Trafft’s accessible and straightforward interface allows for smooth navigation and efficient organization of bookings. With its blend of usability and flexibility, it proves to be an excellent scheduling app for a variety of users—from small businesses to freelancers.

An added advantage of Trafft is its free version, which offers essential features for those looking to explore the app without committing to a paid plan. For businesses seeking more advanced functionalities, Trafft’s paid plans provide additional features and benefits, such as prioritized customer support.

In conclusion, Trafft is a reliable scheduling software that combines powerful features, accessibility, and customization to cater to the unique requirements of small businesses and freelancers in managing their appointments, staff, and bookings.

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About Calendly

Screenshot of calendly website

Calendly is a popular scheduling software designed to simplify the appointment setting process for small businesses and freelancers. As a scheduling app, it offers a user-friendly interface and a wide array of features to cater to different scheduling needs.

One of Calendly’s main strengths is its integrations with various platforms such as Google Calendar, Office 365, Outlook, and even video conferencing tools like Zoom. This makes it easy for users to seamlessly sync their calendars, ensuring that double bookings and conflicts are minimized.

A significant advantage for users is the accessibility of Calendly across multiple devices, allowing them to manage their bookings, meetings, and staff schedules from anywhere. Moreover, the app is customizable, giving businesses the opportunity to personalize their scheduling pages to match their branding and further enhance the customer experience.

Calendly offers a free version, which is perfect for solo users or freelancers in need of basic scheduling features. For those who require more advanced functionalities and additional customizations, there are paid plans available. This flexibility makes the app suitable for a variety of users, from small businesses to larger organizations.

The platform’s appointment scheduling software streamlines online bookings, simplifying the process for both clients and businesses. Users can set up different types of appointments, manage their availability, and even set buffer times between meetings to ensure that they have enough time to prepare.

Customer support is an essential aspect of any software, and Calendly aims to provide top-notch assistance to its users. This ensures that users can efficiently resolve their issues, allowing them to focus on their core business functions.

In conclusion, Calendly is a reliable scheduling software that provides various features to meet the needs of businesses and freelancers. From smooth integrations with other tools to an easy-to-use interface, it offers a comprehensive solution for managing appointments, sales calls, and staff schedules. This makes Calendly an excellent choice when it comes to scheduling app comparisons.

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Round 1: Best UX

Round 1

When comparing Calendly and Trafft, one of the most important aspects to consider is their user experience (UX). Both platforms aim to provide a seamless experience for users when it comes to scheduling appointments, and a great UX can significantly impact user adoption and satisfaction.

In terms of ease of use, both platforms have intuitive interfaces that enable users to quickly set up and manage their appointment schedules. However, according to user reviews, Trafft has a slightly higher overall rating of 4.97 out of 5 stars, compared to Calendly’s 4.66 out of 5 stars. This may suggest that users find Trafft’s interface more user-friendly and efficient.

Looking at the screenshots and feature demonstrations provided by both platforms, it’s clear that they prioritize usability. Calendly boasts a clean, minimalist design that focuses on simplicity, while Trafft offers a highly customizable interface that adapts to different use cases, such as salons and medical centers.

Customers have highlighted the pros and cons of each platform. Calendly users appreciate its straightforward setup, ease of integration, and robust feature set. However, some users have reported limitations in customization options and difficulty adapting the platform to their specific business needs.

On the other hand, Trafft users praise the platform for its excellent customer service, flexibility, and customizable interface. The downside, according to some reviews, is that it may take more time to get started with Trafft due to its extensive customization options.

In conclusion, both Calendly and Trafft offer great UX, with different strengths and drawbacks. While Calendly has a more streamlined interface that promotes simplicity, Trafft’s customizable features and excellent customer service make it a strong contender in the race for the best UX in appointment scheduling software.

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Round 2: Features Comparison

Round 2

When it comes to comparing the features of Trafft and Calendly, one must consider their functionality, integrations, and ease of use. Both scheduling tools offer a wide array of features that cater to different user needs.

In terms of functionality, both Trafft and Calendly allow users to synchronize with popular calendar services, such as Google Calendar, Office 365, and Outlook. This ensures that appointments booked through these platforms are automatically reflected in the user’s calendar, preventing scheduling conflicts. Additionally, both tools offer the option to connect with external integrations such as Zoom, enabling seamless video conferencing appointments.

One of Calendly’s notable features is its ability to integrate with a wide range of third-party applications. Some of these integrations include Salesforce, Stripe, PayPal, Mailchimp, and Zapier. This allows users to extend Calendly’s functionality, helping them manage their sales, marketing, and payment processes.

On the other hand, Trafft’s benefits include its flexibility in supporting various industries, such as salons, medical centers, fitness centers, and coaching businesses. This makes it a suitable alternative for businesses with specific scheduling requirements. When it comes to OAuth and secure user authentication, both Calendly and Trafft ensure data security by implementing strict security measures.

Regarding ease of use, both scheduling tools receive high ratings in terms of user experience. They offer simple and intuitive interfaces, allowing users to navigate and configure their appointment settings quickly. In addition, both platforms offer responsive customer support that assists users with any issues that arise.

Moreover, Trafft and Calendly offer native integration with Microsoft Teams, enabling easier communication and collaboration between team members. For organizations that rely on Microsoft solutions, integrating with Microsoft Bookings may also provide additional benefits, such as booking appointments directly from Outlook.

In summary, when comparing the features of Trafft and Calendly, it is essential to consider the specific needs of the users and their businesses. Both scheduling tools offer a wide array of functional capabilities, extensive integrations, and user-friendly interfaces. The choice between these two scheduling platforms ultimately depends on the unique requirements of the business and its preference between the alternatives.

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Round 3: Price

Round 3

When comparing Calendly and Trafft, pricing is a crucial factor to consider. Both platforms offer different pricing structures to accommodate various business sizes and needs. In this round, we will analyze the price points, available plans, and value for money provided by both scheduling software solutions.

Calendly offers a free plan, which is limited but suitable for individual use. For advanced features and team scheduling, users can upgrade to the Pro plan at $12 per user per month (billed annually). The Pro plan covers features like unlimited event types, customizable notifications, and integrations with numerous tools. A premium plan is also available for enterprise users, which includes additional features and support options.

On the other hand, Trafft offers a competitive pricing structure with three plans to choose from. The Basic plan starts at $10 per month (billed annually) and includes features like unlimited appointments and custom branding. The Teams plan, designed for businesses with multiple team members, starts at $18 per month (billed annually) and includes features such as staff management and priority support. For larger organizations, the Premium plan offers more advanced features, analytics, and API access, starting at $30 per month (billed annually).

Both Calendly and Trafft provide a free trial so that users can explore the platform and its features before committing to a paid subscription. This enables potential customers to determine which solution offers the best value for money and if it meets their specific requirements.

In terms of payment, both platforms support popular payment processors, such as Stripe and PayPal, making it convenient for businesses to securely receive payments for appointments and services.

In conclusion, when comparing the pricing options for Calendly and Trafft, users should evaluate their specific requirements, team size, and budget to determine the best scheduling solution for their needs. Both platforms offer a range of plans and features at competitive price points, providing options for businesses of all sizes.

Make your choice

Battle Decision: Trafft Winner

Battle Decision

In the comparison between Trafft and Calendly, Trafft emerges as the winner for several reasons. To begin, customer reviews on G2 and Capterra show that Trafft is highly favored by users in various industries such as salons, workshops, and education.

One significant advantage of Trafft over Calendly is its comprehensive scheduling solution, which includes group scheduling, attendee management, and payment integration. This feature set caters to businesses’ various needs, proving to be versatile in handling sales and marketing events, revenue generation, and customer success activities.

When it comes to communication, Trafft shines with its automated reminders and text message integration. These features ensure that invitees are kept in the loop, reducing no-shows and enhancing the overall scheduling process.

Trafft’s support options surpass those of Calendly. Besides offering a detailed knowledge base, Trafft provides phone support and chat assistance, ensuring users can quickly address their concerns. This convenience lets businesses focus on what matters most—their customers.

Comparing Trafft to other scheduling software like Setmore,, and Wix Bookings, Trafft stands out in its ability to support different industries and use cases effectively. The software offers a seamless and user-friendly experience through its web-based platform and mobile app.

Ease of integration is another area where Trafft excels. Compatibility with popular email providers such as iCloud and Gmail streamlines the scheduling process while also providing a smooth transition for businesses. As a result, the process is less time-consuming and complex, making it a valuable addition to any organization’s toolkit.

In conclusion, Trafft outperforms Calendly and competitors like Setmore,, and Wix Bookings, with its comprehensive scheduling solution, excellent support options, seamless integration capabilities, and high adaptability, making it the best scheduling software for businesses in various industries.

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